一声叹息，唉。。。
- 1楼 迷茫之鹰
- 510542009-3-15 22:48:04
前两天，登陆godaddy准备为a3guo.com域名续费，使用PAYPAL支付时，却发现要添加信用卡信息。单独登陆paypal后才知道当初激活PAYPAL时使用的激活卡（网上购买几十块买的）在1月份过期了。折腾了半天，也没搞定。
重新登陆GODADDY，查看自己的支付信息，发现刚刚过期的a3guo.com域名与godday有个付款的协议，my payment infomatioon-> 下面 有如下显示
.US Domain Name Registration - 1 Year
A3GUO.US 32779105 3/12/2009
想起当初看到有文章提到godaddy的消费陷阱比较多，域名到期后会自动扣钱续费，虽然按照那篇文章的提示在paypal取消了自动续费，但越看越觉得不保险的我还是将此处的选项打上钩，选择了取消
deactivate paymantmethod,
Receive email ITEM CANCELLATION CONFIRMATION.
意犹未尽的我，看看下面的a3guo.com，心想干脆一起取消，等过两个月再买张godaddy的gift card给域名续费。
SO......
设置完毕，并且SAVE了后，我的邮箱收到两封godaddy的提示信
标题donotreply Cancellation Confirmation
内容
没有在意的我下线睡觉去了。等6个小时候，我登陆网络后，却发现a3guo.com无法访问了，当时以为又是网络故障，或者。。。或者IP被封了？
就用FTP连接尝试，可以连接，但密码错误，无法登陆。。。
马上登陆 godaddy
？？？怎么我的域名跟免费空间都消失了？？？
查看域名的WHIOS，注册商还是godaddy，IP和注册信息也都没变啊，怎么就不见了那？
Management & Renewals->My Domains 跟
Hosting Management->My Hosting Account
都是空的。。。
只好老老实实的在线Submit a Ticket，在自动翻译网站的帮助下，写了封英文信，提交后被告知，要9小时后才能收到回复。
咳咳，明天还要上早班，等我晚上回来再接着写吧。
重新登陆GODADDY，查看自己的支付信息，发现刚刚过期的a3guo.com域名与godday有个付款的协议，my payment infomatioon-> 下面 有如下显示
.US Domain Name Registration - 1 Year
A3GUO.US 32779105 3/12/2009
想起当初看到有文章提到godaddy的消费陷阱比较多，域名到期后会自动扣钱续费，虽然按照那篇文章的提示在paypal取消了自动续费，但越看越觉得不保险的我还是将此处的选项打上钩，选择了取消
deactivate paymantmethod,
Receive email ITEM CANCELLATION CONFIRMATION.
意犹未尽的我，看看下面的a3guo.com，心想干脆一起取消，等过两个月再买张godaddy的gift card给域名续费。
SO......
设置完毕，并且SAVE了后，我的邮箱收到两封godaddy的提示信
标题donotreply Cancellation Confirmation
内容
******************************************************************
ITEM CANCELLATION CONFIRMATION
******************************************************************
Dear Huang Da Peng,
Per your request, the items listed below have been cancelled
from your account, 4947317:
.COM Domain Name Registration - 1 Year: A3GUO.COM
If you feel this cancellation has occurred in error or you need
further assistance, our support staff is available 24 hours a
day, 7 days a week via:
+ Online Support:
https://www.godaddy.com/gdshop/s ... ddy&isc=wwbb566
+ Email: support@godaddy.com
+ Phone: (480) 505-8877
Please do not reply to this email. Emails sent to this address
will not be answered.
Thanks again for being a GoDaddy.com, Inc. customer.
Sincerely,
GoDaddy.com, Inc.
-----------------------------------------------------------------
Copyright 2009 GoDaddy.com, Inc.. All rights reserved
没有在意的我下线睡觉去了。等6个小时候，我登陆网络后，却发现a3guo.com无法访问了，当时以为又是网络故障，或者。。。或者IP被封了？
就用FTP连接尝试，可以连接，但密码错误，无法登陆。。。
马上登陆 godaddy
？？？怎么我的域名跟免费空间都消失了？？？
查看域名的WHIOS，注册商还是godaddy，IP和注册信息也都没变啊，怎么就不见了那？
Management & Renewals->My Domains 跟
Hosting Management->My Hosting Account
都是空的。。。
只好老老实实的在线Submit a Ticket，在自动翻译网站的帮助下，写了封英文信，提交后被告知，要9小时后才能收到回复。
咳咳，明天还要上早班，等我晚上回来再接着写吧。
- 2楼 迷茫之鹰
- 2009-3-16 21:51:48
回来了，接着说。。。
提交了我的问题后，由于天晚，第二天夜班，心想还有时间搞定，我就睡下了。
第二天早上六点，爬起来，登陆网络，www.a3guo.com还是没法访问，收信，收到2封godaddy的来信：
1封标题是GoDaddy.com Order Confirmation
内容
Thursday, March 12, 2009 12:01:03 PM
Dear Huang Da Peng,
Thank you for ordering from GoDaddy.com! This email contains important information regarding your recent purchase – please save it for reference.
CUSTOMER NUMBER:
4947317
LOGIN NAME:
mimang
RECEIPT NUMBER:
156862784
ORDER TOTAL:
$0.00
CUSTOMER SERVICE:
(480) 505-8877
QTY
ITEM
PRICE
3
Quick Domain Redemption Fee
$0.00
A3GUO.US
RJZB.COM
A3GUO.COM
Subtotal: $0.00
Shipping & Handling: $0.00
Tax: $0.00
Total: $0.00
To set up or manage your free or purchased products:
Go to the GoDaddy.com home page and log in with your username or customer number and password.
From the My Products list in your account manager, you can manage, renew, and upgrade your products and services. To retrieve your customer number or password hint or to reset your password, click the "Forgot Your Password?" hyperlink in the login area on the home page.
Download your free print-quality guide,
Making the Internet Work for You
here
.
Adobe® Reader® is needed to view this guide.
To download it
click here
.
If you have any questions about this order or the products/services you've purchased, please feel free to:
Contact Customer Support at (480) 505-8877
Email us at
support@godaddy.com
Sincerely,
GoDaddy.com, Inc.
P.S. Learn how to improve your business, exchange ideas and share your expertise, connect with Internet entrepreneurs and more at our new online business community,
Go Daddy Connections
. Log on today!
另一封标题Update [Incident ID: 5772786] - Support Question
内容
Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Huang Da Peng,
Thank you for contacting Online Support. We have restored the domains as per your request. Please keep in mind however that a3guo.com is set to expire today and will need to be renewed if you wish to keep it. We appreciate your understanding in this matter.
To modify the auto renewal options for domains and services
First, log into your account:
• Go to the
Go Daddy Account Login Page
• Log in using your account username (which may be the same as your customer number) and password
If you have trouble logging in, our password reset form may help you. You can find this form through the following link:
Account Retrieval Page
Once logged in, follow these steps:
• Select 'Payments and Renewing Items' from the 'Renewals & Upgrades' menu.
• Check the box next to the item that you would like to modify
• Click 'Auto Renew'.
• Make the desired change.
• Click 'Save Changes'.
You can also use these instructions to manually renew or cancel any of your active domains or services with the 'Renew Now!' or 'Cancel Item' buttons.
Please let us know if you have any further questions or concerns.
Sincerely,
Jeff P.
Online Support Technician
Customer Inquiry
Name : Huang Da Peng
Phone : 053186870562
Domain Name : a3guo.com rjzb.com
ShopperValidated:Yes
Other : please resotre my domain and free host.
I was edit my payment information.
deactivate paymantmethod,
and Receive email ITEM CANCELLATION CONFIRMATION.
but my domain:a3guo.com rjzb.com and it's free host loss...
I am not delete the domain and the service,
So,please restore my domain and free host,thanks.
If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 5772786].
Thanks,
GoDaddy.com, Inc.
登陆godaddy后发现域名好歹可以看到了，也能修改A记录什么的。只是随域名赠送的免费空间仍然不见踪影。怀着极大的期望，我又写了一封 英文信，请求恢复空间或者将论坛的数据库归还给我。然后继续等待。。。
提交了我的问题后，由于天晚，第二天夜班，心想还有时间搞定，我就睡下了。
第二天早上六点，爬起来，登陆网络，www.a3guo.com还是没法访问，收信，收到2封godaddy的来信：
1封标题是GoDaddy.com Order Confirmation
内容
Thursday, March 12, 2009 12:01:03 PM
Dear Huang Da Peng,
Thank you for ordering from GoDaddy.com! This email contains important information regarding your recent purchase – please save it for reference.
CUSTOMER NUMBER:
4947317
LOGIN NAME:
mimang
RECEIPT NUMBER:
156862784
ORDER TOTAL:
$0.00
CUSTOMER SERVICE:
(480) 505-8877
QTY
ITEM
PRICE
3
Quick Domain Redemption Fee
$0.00
A3GUO.US
RJZB.COM
A3GUO.COM
Subtotal: $0.00
Shipping & Handling: $0.00
Tax: $0.00
Total: $0.00
To set up or manage your free or purchased products:
Go to the GoDaddy.com home page and log in with your username or customer number and password.
From the My Products list in your account manager, you can manage, renew, and upgrade your products and services. To retrieve your customer number or password hint or to reset your password, click the "Forgot Your Password?" hyperlink in the login area on the home page.
Download your free print-quality guide,
Making the Internet Work for You
here
.
Adobe® Reader® is needed to view this guide.
To download it
click here
.
If you have any questions about this order or the products/services you've purchased, please feel free to:
Contact Customer Support at (480) 505-8877
Email us at
support@godaddy.com
Sincerely,
GoDaddy.com, Inc.
P.S. Learn how to improve your business, exchange ideas and share your expertise, connect with Internet entrepreneurs and more at our new online business community,
Go Daddy Connections
. Log on today!
另一封标题Update [Incident ID: 5772786] - Support Question
内容
Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Huang Da Peng,
Thank you for contacting Online Support. We have restored the domains as per your request. Please keep in mind however that a3guo.com is set to expire today and will need to be renewed if you wish to keep it. We appreciate your understanding in this matter.
To modify the auto renewal options for domains and services
First, log into your account:
• Go to the
Go Daddy Account Login Page
• Log in using your account username (which may be the same as your customer number) and password
If you have trouble logging in, our password reset form may help you. You can find this form through the following link:
Account Retrieval Page
Once logged in, follow these steps:
• Select 'Payments and Renewing Items' from the 'Renewals & Upgrades' menu.
• Check the box next to the item that you would like to modify
• Click 'Auto Renew'.
• Make the desired change.
• Click 'Save Changes'.
You can also use these instructions to manually renew or cancel any of your active domains or services with the 'Renew Now!' or 'Cancel Item' buttons.
Please let us know if you have any further questions or concerns.
Sincerely,
Jeff P.
Online Support Technician
Customer Inquiry
Name : Huang Da Peng
Phone : 053186870562
Domain Name : a3guo.com rjzb.com
ShopperValidated:Yes
Other : please resotre my domain and free host.
I was edit my payment information.
deactivate paymantmethod,
and Receive email ITEM CANCELLATION CONFIRMATION.
but my domain:a3guo.com rjzb.com and it's free host loss...
I am not delete the domain and the service,
So,please restore my domain and free host,thanks.
If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 5772786].
Thanks,
GoDaddy.com, Inc.
登陆godaddy后发现域名好歹可以看到了，也能修改A记录什么的。只是随域名赠送的免费空间仍然不见踪影。怀着极大的期望，我又写了一封 英文信，请求恢复空间或者将论坛的数据库归还给我。然后继续等待。。。
- 3楼 迷茫之鹰
- 2009-3-16 22:06:00
这回的恢复就慢多了，也许是周六的缘故吧。
好容易在2009-3-15 6:31:56收到了回信
Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Huang Da Peng,
Thank you for contacting online support.
Fortunately we can restore your hosting account from up to 30 days ago. However it is an additional service, and there is a $150.00 restore fee. If this is acceptable to you, please provide the following information:
• The Customer Number that holds the hosting space.
• The last 4 digits of the Credit Card on file for us to charge the fee to.
• The precise date and time to restore the account to (up to 30 days back).
• What specifically you would like restored, as in, Specific Directories, Databases, etc.
• Where you would like the backup restored to, if you would like us to overwrite what is existing already, or if you would like the restore placed into a directory in the account.
• Any other information we may need to complete a restore for you.
Please note that you will need to set up a new hosting account before the account can be restored.
To set up your free hosting account, follow these directions.
• Select 'Free Products' under the 'My Products' section.
• Click the 'Hosting Accounts' link.
• Click the 'Use Credit' link.
• Select the domain name you want to host and click 'Continue'.
• Next to the hosting account, click 'Setup Account'.
The Hosting Manager screen will display.
• Enter or select the domain name you want to use for the hosting account.
• Create a User ID and password for the hosting account. This is the User ID and password that you will use to access your free Web Statistics page as well as your hosting account.
• Click 'Continue'
• Verify your account information. If everything is OK, click 'Submit'.
If everything is done correctly you will see a congratulations message informing you that your account will be ready for use in a few minutes. You will receive an email message once your hosting account is ready to use. This email message will include all of your basic account management information.
Please let us know if we can help you in any other way.
Sincerely,
Jeremy P
Online Support Technician
Customer Inquiry
Name : Huang Da Peng
Phone : 053186870562
Domain Name : a3guo.com rjzb.com
ShopperValidated:Yes
was edit my payment information.
deactivate paymantmethod,
and Receive email ITEM CANCELLATION CONFIRMATION.
but my domain:a3guo.com rjzb.com free host loss...
I am not delete the domain and the free host service,
My domain already restored,
Please restore my Free Hosting with domain a3guo.com and rjzb.com
If cannot restore,
Please give me mysql data:
database server:p41mysql117.secureserver.net
database username:a3guo_bbs database name:a3guo_bbs
database server:p41mysql123.secureserver.net
database username:rjzb_soft database name:rjzb_soft
If cannot restore mysql data,
Please give me 2 files:
http://www.a3guo.com/bbs/forumdata/bakthreads.txt
http://www.a3guo.com/bbs/forumdata/bakposts.txt
This 2 file is my bbs post backup file, size:200-300KB.
It's important to me, please email to me,or give me download url,
Thank you very much sir.
If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 5786615].
Please let us know how we are doing by completing the survey located
here
.
Thanks,
GoDaddy.com, Inc.
。。。竟然告诉我恢复空间内容的价格是150$[em4完蛋了，SO...论坛又回档到了2月6日
教训：备份，备份才是最重要的！
不管是国内还是国外空间商都是天下的乌鸦一般黑，取消godaddy站点内部的自动付款协议竟然会导致域名和其赠送的免费空间丢失！而其竟然在操作中没有取消后的后果的文字提示，我搜索了godaddy的帮助系统也没有看到有说明，在此提醒各位在godaddy有域名或空间帐号的朋友们小心陷阱，英文和我一样菜的朋友们要少操作，免得造成无法挽回的损失。
好容易在2009-3-15 6:31:56收到了回信
Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Huang Da Peng,
Thank you for contacting online support.
Fortunately we can restore your hosting account from up to 30 days ago. However it is an additional service, and there is a $150.00 restore fee. If this is acceptable to you, please provide the following information:
• The Customer Number that holds the hosting space.
• The last 4 digits of the Credit Card on file for us to charge the fee to.
• The precise date and time to restore the account to (up to 30 days back).
• What specifically you would like restored, as in, Specific Directories, Databases, etc.
• Where you would like the backup restored to, if you would like us to overwrite what is existing already, or if you would like the restore placed into a directory in the account.
• Any other information we may need to complete a restore for you.
Please note that you will need to set up a new hosting account before the account can be restored.
To set up your free hosting account, follow these directions.
• Select 'Free Products' under the 'My Products' section.
• Click the 'Hosting Accounts' link.
• Click the 'Use Credit' link.
• Select the domain name you want to host and click 'Continue'.
• Next to the hosting account, click 'Setup Account'.
The Hosting Manager screen will display.
• Enter or select the domain name you want to use for the hosting account.
• Create a User ID and password for the hosting account. This is the User ID and password that you will use to access your free Web Statistics page as well as your hosting account.
• Click 'Continue'
• Verify your account information. If everything is OK, click 'Submit'.
If everything is done correctly you will see a congratulations message informing you that your account will be ready for use in a few minutes. You will receive an email message once your hosting account is ready to use. This email message will include all of your basic account management information.
Please let us know if we can help you in any other way.
Sincerely,
Jeremy P
Online Support Technician
Customer Inquiry
Name : Huang Da Peng
Phone : 053186870562
Domain Name : a3guo.com rjzb.com
ShopperValidated:Yes
was edit my payment information.
deactivate paymantmethod,
and Receive email ITEM CANCELLATION CONFIRMATION.
but my domain:a3guo.com rjzb.com free host loss...
I am not delete the domain and the free host service,
My domain already restored,
Please restore my Free Hosting with domain a3guo.com and rjzb.com
If cannot restore,
Please give me mysql data:
database server:p41mysql117.secureserver.net
database username:a3guo_bbs database name:a3guo_bbs
database server:p41mysql123.secureserver.net
database username:rjzb_soft database name:rjzb_soft
If cannot restore mysql data,
Please give me 2 files:
http://www.a3guo.com/bbs/forumdata/bakthreads.txt
http://www.a3guo.com/bbs/forumdata/bakposts.txt
This 2 file is my bbs post backup file, size:200-300KB.
It's important to me, please email to me,or give me download url,
Thank you very much sir.
If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 5786615].
Please let us know how we are doing by completing the survey located
here
.
Thanks,
GoDaddy.com, Inc.
。。。竟然告诉我恢复空间内容的价格是150$[em4完蛋了，SO...论坛又回档到了2月6日
教训：备份，备份才是最重要的！
不管是国内还是国外空间商都是天下的乌鸦一般黑，取消godaddy站点内部的自动付款协议竟然会导致域名和其赠送的免费空间丢失！而其竟然在操作中没有取消后的后果的文字提示，我搜索了godaddy的帮助系统也没有看到有说明，在此提醒各位在godaddy有域名或空间帐号的朋友们小心陷阱，英文和我一样菜的朋友们要少操作，免得造成无法挽回的损失。